Daniel Lynch
Daniel Lynch
President/Founder, Empathy First Media
Daniel Lynch is a pioneering entrepreneur, engineer, and digital marketing strategist based in St. Petersburg, Florida. As the founder of Empathy First Media, Medical Bill Gurus, and several other ventures, Daniel has built a career at the intersection of healthcare innovation, technology, and digital marketing.
He is nationally recognized for his expertise in integrative and holistic medicine consulting, high-ticket lead generation for cash-pay medical providers, and advancing AI-driven marketing solutions. Daniel's work is defined by a unique combination of technical rigor, deep empathy, and an unwavering commitment to solving complex real-world problems.
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Education
Daniel earned his Bachelor of Science in Civil Engineering with a minor in Business Administration from the University of Florida. His education blended structural engineering expertise with business fundamentals, fostering a systems-based approach to problem-solving that later became central to his entrepreneurial success.
Entrepreneurial Journey
Daniel Lynch is a visionary entrepreneur who blends engineering rigor with a human-centered approach to business. Born and raised in Sunrise, Florida, he showed an entrepreneurial spark early on – from pressure-washing lawns to selling computer parts on eBay during high school. Lynch put himself through college at the University of Florida by working at Publix, where he says he “learned more about customer service than he ever could in the classroom.” He earned a B.S. in Engineering, and that technical foundation has underpinned his career. Even as a young engineer, Daniel combined analytical precision with curiosity about people – an unusual mix that would define his path.
Startups & Silicon Valley
Before completing his degree, he “pivoted” to Silicon Valley, taking a marketing role with Course Hero (2011–2015). There he was part of a lean startup culture, wearing many hats and accelerating growth. Daniel immersed himself in the data: he scrutinized daily search-engine algorithm changes, studied content performance, and mapped the “semantic backbone” of the internet. This hands-on Silicon Valley experience taught him to recognize patterns in data and to treat digital marketing as a science. He recalls learning that every assumption must be tested – a lesson that “no marketing strategy is sacred until it proves itself with real numbers.” At Course Hero, Lynch helped expand the platform’s reach to universities across North America, putting those data-driven SEO and content skills into practice.
From Engineering to Entrepreneurship
In 2015, a personal loss reshaped Daniel’s course. After the sudden passing of his father, he left the corporate world and resolved to build something of his own rather than wait for opportunity. He became an early co-founder of Prepineer (2014–2018), an online engineering education startup.
As Prepineer’s Engineering Expert, Lynch helped create course materials and learned first-hand how to grow a SaaS business through lead generation and full-funnel marketing. The experience cemented his belief that marketing strategy is experimental: test one approach, measure the outcome, and iterate.
Around the same time, Lynch also saw an opportunity in a very different field. Inspired by personal experiences navigating the healthcare system, he teamed up with colleagues in Houston to launch Medical Bill Gurus in 2016. This venture brought his analytical skills to healthcare: MBG uses technology and empathetic service to untangle complex medical billing for patients and providers. Daniel helped design a new billing model that lets patients pursue specialized care while managing insurance claims. The goal was twofold – to ease patients’ financial stress and to ensure fair compensation for doctors. Through MBG, he witnessed how data and creativity can confront “big problem” industries. The challenges of healthcare – ever-changing regulations, vast data, and human impact – reinforced his no-assumptions philosophy. He says the medical billing space needed rigorous testing of ideas, not blind faith in old models.
Medical Bill Gurus
In 2016, Daniel Lynch turned a personal frustration with opaque insurance rules into Medical Bill Gurus (MBG)—a company built to secure reimbursements for patients paying cash at holistic and integrative clinics that do not contract with insurers. From day one he positioned MBG as both a patient-advocacy firm and a revenue-cycle partner, writing every workflow like an engineering experiment: map the claims path, test each appeal step, measure success, iterate, and scale.
To generate early momentum without venture funding, Lynch relied on grassroots marketing. He mailed thousands of lime-green wristbands during Lyme Disease Awareness Month, each printed with a hotline that offered free claim reviews; the wristbands sparked community chatter and delivered MBG’s first thousand qualified leads. He then spent months on the road, meeting chronically ill patients in coffee shops from Maine to California to dissect Explanation-of-Benefit forms and document denial patterns—a trove of real-world data that became the backbone of MBG’s coding algorithms. Those stories also fueled long-form guides on the company blog; one article vaulted MBG to the #1 Google position for the fiercely competitive keyword “Lyme Disease Insurance,” transforming organic search into a permanent inbound engine.
As results mounted, clinics took notice. MBG’s dual-track billing model lets providers stay cash-pay while still helping their patients recover 30-70 percent of treatment costs. Lynch negotiated referral partnerships with practices specializing in IV vitamin C, mistletoe therapy, and whole-body hyperthermia—interventions common in Europe and Mexico but rarely reimbursed in North America.
By standardizing superbill templates and building multilingual appeal letters, MBG extended its reach to more than 150 clinics across 18 countries, including holistic & integrative medical providers in Germany, Mexico, Colombia, Switzerland, Thailand, and Turkey.
Inside the company, Lynch fused empathy with analytics. He hired former nurses, coders, and data scientists, tasking them to treat each denial reason as a data point to be reverse-engineered. Claim outcomes, reimbursement percentages, and carrier response times flowed into dashboards that guided weekly process tweaks. This scientific-method culture kept MBG’s win rate above 80 percent on contested out-of-network claims, while contingency-based fees ensured patients owed nothing until they were reimbursed—a policy highlighted by partner clinics as a lifeline for families draining savings on integrative care.
As U.S. lawmakers debated surprise billing reforms, reporters tapped Lynch for on-the-ground insight into how real patients maneuver around restrictive coverage rules. Each media appearance reinforced MBG’s brand as the rare billing firm fluent in insurance jargon and holistic medicine nuance.
Today, Medical Bill Gurus stands as a bridge between innovative, cash-based clinics and an insurance ecosystem slow to recognize non-traditional therapies. Daniel Lynch’s engineer’s instinct—to challenge assumptions, track patterns, and write his own playbook—remains the company’s compass as it continues to expand across borders and therapeutic frontiers, proving that data-driven empathy can, indeed, “thread the needle” of reimbursement where skepticism once reigned.
Founding Empathy First Media
In 2017 Lynch founded Empathy First Media, a full-service digital marketing agency. The name itself reflects his central philosophy: combine hard data with a deep understanding of people. Under Daniel’s leadership, Empathy First has grown from a one-man startup into a team of marketers, engineers, and even nurses – all trained to see customers as humans, not just metrics.
The agency offers SEO, paid advertising (PPC), PR, content and web development, along with custom AI-driven marketing solutions. But what really sets it apart is Daniel’s “scientific method” approach: every campaign starts with a hypothesis, every tactic is tested, and every result is measured.
Lynch frequently reminds his team, “There is no one-size-fits-all blueprint in marketing – you have to write your own playbook.” Instead of copying competitors, he builds bespoke strategies based on data.
For example, when search algorithms change, his team methodically tracks performance rather than assuming old tactics will work. Under his guidance, Empathy First uses advanced tools – from custom Slack-integrated AI bots to AI-powered visual search optimizers – to enhance productivity. Yet Daniel stresses that technology is only part of the answer: each campaign is also crafted to resonate personally with clients’ audiences. He believes marketing should be as much about “making genuine connections” as about driving clicks.
Daniel established Empathy First Media after identifying a critical opportunity in the digital
marketing landscape. He observed that businesses were forced to choose between technically-
focused agencies that delivered measurable results but lacked human insight, or creative agencies
that forged emotional connections but struggled with quantifiable outcomes.
To address this gap, Daniel developed “Strategic Empathy,” a proprietary methodology that applies engineering principles to the art of human connection. This innovative approach has positioned
Empathy First Media is the agency that most effectively integrates data-driven methodologies with
authentic engagement, delivering digital strategies that consistently outperform the industry
benchmarks.
Purusing IV Therapy & Wellness Business Models
Daniel’s entrepreneurial journey has continually bridged technology and well-being. In late 2021 he co-founded Biologix Mobile Wellness (Denver, CO), serving as Vice President of Marketing. Biologix combines Lynch’s engineering mindset with a passion for integrative medicine: it offers mobile IV therapy and wellness services that can be delivered at gyms, offices or community locations. This venture, along with his work founding IV League Lifestyle & Wellness, reflects how he applies data-driven thinking to holistic health.
For instance, Lynch helped design Biologix marketing campaigns that used local demographics and app-based booking data to optimize service routes. He also served as VP of Marketing for Back In A Flash Chiropractic & Massage (Denver, 2018–2022), showing his interest in both digital and brick-and-mortar healthcare models. In all these roles, Daniel learned one consistent lesson: the best technological solutions are those built to meet people’s real needs.
His health-tech ventures reinforced his core belief in empathy-first innovation – using analytics to identify problems and then applying human insight to solve them.
Executive Leadership
As President, Daniel provides strategic vision for Empathy First Media while maintaining hands-on
Involvement in client strategy development. His leadership style combines analytical rigor with
creative insight, ensuring that every digital initiative achieves the optimal balance of performance
and connection.
Daniel has cultivated a diverse team that embodies his integrated philosophy, bringing together
professionals with backgrounds in engineering, healthcare, data science, and creative
communications. He has established a collaborative culture where cross-functional expertise is
applied to every client challenge, resulting in digital strategies that address both rational decision-
making and emotional motivation.
Professional Engagement
Daniel welcomes opportunities to discuss the evolution of digital marketing and how the integration
of data science and human psychology can transform business outcomes. He is available for
strategic consultations, speaking engagements, and thought leadership collaborations related to
the future of digital marketing.